Emailed several times since payment but no response since the confirmation of payment email, I then emailed every email on the website (all bounced back) including the Director Tom O'Driscoll who I emailed to ask if they were still trading as I requested and paid for a logo package back in June (10th) and haven't heard anything since my confirmation email?
This is disappointing as I have used them quite a few times in the past (2017) and had always received a quick response together with great service. I always knew what I wanted so the design was great for me, also the final file versions were great together with fonts and pantone refs so I am totally shocked by the lack of response now.
I emailed again stating that I now just need to know when to expect a full refund..all emails except the info@ and order@ have all bounced back.
Sorry to say...don't use the company!
Reason of review: Problems with payment.
Monetary Loss: $40.
Preferred solution: Full refund.
I didn't like: No response at all after payment.